I was considering purchasing a new chess set and became overwhelmed. This was very helpful! This guide really spelled it out for me. Thank you! I will be placing my order for chess sets at The Chess House very soon!
Brian, Ohio
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| Pricing |
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| Pricing and Pricematching |
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We promise to deliver quality, inspected chess products you will enjoy with your family, and to always be responsive and available when your
product needs care.
The price you pay gets you more than a delivered product. A portion of this price invests in your security and comfort
of knowing your purchase will turn out the way you like it.
As a smart shopper, you look for ways to get a good deal, while saving time, and not running into useless hassles such as broken pieces, missing pieces, careless packaging, dinged or damaged products. Imagine ordering from a company which just wanted to take your money and drop ship the product to you "from the comfort of their home", potentially lacking quality control or the ability to let you easily followup if there is a problem? What happens if the product was not inspected before shipping, is missing a piece, or a chessboard is scratched, dinged,
or broken?
Chess requires some unique attention and handling. Delivering all 32 chess set pieces complete, correct, and in new condition is both a science and art.
Over the years, quality standards have been developed which please customers and minimize hassles. These special handling, care, and quality inspections are a must with chess sets and equipment. But that's just part of our job. And staff works constantly in the warehouse to ensure great quality standards are met.
ChessHouse is prompt, efficient, and responsible. We want you to enjoy your chess experience - from exploration through delivery.
But not even ChessHouse is perfect. We've made silly mistakes, oversights, and goof-ups. But they key is learning from it, and resolving things well.
And when that inevitable "oops" or "dog chewd it" day happens, we're right here for you.
Fair prices and minimal hassle are part of the way ChessHouse does business. It saves you time and money. And to give you the best deals, subscribers and loyal customers are sent coupons and deals periodically.
Pricematching just for the sale is not a practice followed by ChessHouse, but if you think our price is incorrect or out of date, call or email and we'll take a look at it for you. |
| Do I have to pay sales tax? |
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Only if you live in Washington will we charge 8.4% sales tax. All other states and countries are exempt from sales tax at ChessHouse.com |
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