Shopping at the Chess House website was a "10" experience.
First, the site has no ads following you and is very user friendly. This is clearly a situation where Amazon is not even close to the experience for shopping with photos and customer service. I am a big shopper on Amazon but I'm very glad we did not use any other site for our special Christmas gift. The recipient wished to leave the set on display and to encourage play with friends. They are so pleased!!
The best part is the service: Chess House employees are readily available. We needed assurance that our gift could be delivered on time. We were able to email and speak by phone. My final choice was down to two sets. The Chess House listened to the description of where the chess set would sit and gave me the confidence which choice to make.It was a perfect choice!
Let me add, with emphasis, the quality was perfect!!
Thank you Chess House for the best shopping experience we've had in a long time!