I had a fabulous experience with ChessHouse for both my
elementary school chess club needs and gifts for my son. The order was
filled promptly and arrived quickly. The products were exactly as
portrayed. Krista in customer service provided personal attention in
troubleshooting a web order problem. I wouldn't hesitate to order from
-Andrea, Chair, Elementary school chess club
Our gifted program uses the Quality Regulation Chess Set Combo for an annual Chess Tournament among all the gifted students. These sets are perfect for that event. We continue to use them throughout the school year to learn Chess. They are durable and we really like the vinyl boards and the bags. Thanks for making these available at an affordable price! When I order from Chess House, I am kept aware of the shipment date, the projected delivery date and the date of actual delivery. Krista is very friendly to work with. I've experienced no problems.
-Linda Gonzalez, Gifted Dept. Chair
We started a chess club at my sons school last year and I found ChessHouse.com to be a best company to deal with. The mark of a good company is not what they do when every thing goes fine, but how they respond to their costumers when things go wrong. Well, on the second order I received a chess set with a broken king, and a missing pawn. ChessHouse was quick to correct the order with speedy service. I have bought several chess sets, clocks, and books after that and will continue to use ChessHouse as my first choice.
Excellent products at the right price. Shipment was fast, and I appreciated the follow up email (from an actual human being) inquiring me about my shipment. You should get a hard copy catalog so I can distribute to my colleagues (elementary school teachers). Looking forward to doing business again in the future.
I love these guys. They are smart,passionate,creative, organized and looking to be even better. Their web site is uncluttered, simple and elegant. They are investing in My students at school and my grand-kids at home. And their products are as good as it gets. Prove it to your-self. I placed my first order based on what I saw and have been pleased each time. Chess enriches an already healthy life-style.
I started a critical thinking Class at my school and we use Chess to start to process off. Our school is very pleased with the price and product in these hard times. Personally I now get all my supplies from you guys.
-Tracy, Riverside Christian
I needed new chess equipment, and I decided to order from chesshouse.com since I could also get a replacement piece I needed. Around the time the equipment would normally be delivered, I was going out of town, coming back, then going off to school for the rest of the summer, so I only had a 2-day window for the equipment to be delivered. I mentioned this in the comments alongside my order. After I placed the order, I received both a phone call and an email from a representative of chesshouse.com regarding the delivery date. On the phone, the representative agreed to delay the shipment (which needed to go all the way across the country) a few days so it would arrive when I would be around. The shipment arrived (with everything in good condition) on the first day of my two-day window, and that day I also received an email making sure I had received the shipment.
I'm so happy I found ChessHouse.com. I am a new gifted resource teacher at two different schools. I am starting a chess club at both schools and needed chess sets in a timely manner. ChessHouse.com has high quality chess sets with the grid for beginners for an inexpensive price - exactly what we needed! As soon as the order was placed I received personal updates from them to assure that I was satisfied with their service. I highly recommend them!