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Email, phone, or write today!

Many of the most frequently ask questions about shipping, order status, purchasing, guarantees, and returns can be answered on the help page. Otherwise, please feel free to phone or contact us using the form below!

The Chess House is located in the state of Washington. We do not have a retail store location, but most merchandise is stocked and shipped from the 9,000 square foot warehouse in Lynden, WA. Occasionally, we will have merchandise shipped directly from an importer or manufacturer, but we feel it is important to oversee shipping and packing to ensure quality packing and shipments and to ensure your satisfaction.

Need to return an item? Simply follow these instructions

Phone

You can reach us toll free at (800)348-4749 from Monday to Friday 8:00am to 5:00pm Pacific Time.

Office Hours:
Monday to Friday 8:00-5:00 PST
Saturday, Sunday: Closed

Toll free order line: (888)510-2437
Toll free info line: (888)512-2437
Questions/Information: (360)-354-6815
FAX: 360-354-6765

Mail

The Chess House
PO Box 705
Lynden, WA 98264
USA

 

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