Lloyd D - I have ordered from Chesshouse many times and the experience has always been good - that's why I continue coming back.
Morris - Love Chess House! Great products and service. Very professional and personal. Highly recommended.
Richard - I found the ordering process extremely easy to use and the delivery
speed was amazing! They actually shipped within about an hour after I placed my order. After receiving the product, I had a service question and the response was also quick and helpful. I'll definitely be
purchasing again from ChessHouse!
USA including US territories and military destinations (APO, FPO, etc.)
When will my order ship?
Orders for In Stock items are shipped the same day if placed by 6PM EST, except for weekends. When your order is processed, the tracking number is immediately emailed to you.
For products that do not specifically show in stock, an extra 1 to 2 days may be required for the 3rd party warehouse to process and provide the tracking number.
If a product is not in stock (back-ordered) at the time of order, you will be provided with a status update soon after your order is reviewed. Usually a partial shipment of in stock items will be mailed right away, with the rest of the order back-ordered until it is available.
USPS Post Office delivery times
Priority Mail (1-3 Days). Delivery Monday through Saturday First Class Mail (1-6 Days)
UPS delivery times
1 Day overnight shipments are delivered the next business day (guarantee). Friday shipments are delivered Monday unless Saturday delivery option is added.
2nd Day Air shipments are delivered in 2 business days (guarantee)
3 Day Select shipments are delivered in 3 business days.
UPS Ground shipments are delivered in 1-6 business days as shown in the time in transit map.
Insurance, Signature, Saturday Delivery
Insurance Orders are automatically insured. You do not have to pay extra for insurance.
Signature By default a signature is not required, however the carrier will usually request one if there is someone accepting the shipment. This option if specially requested will cost approximately $4.00.
Saturday Delivery The post office delivers on Saturdays. UPS does not normally deliver on Saturdays. However it is possible with overnight (1 Day Air) shipments originating on Friday. The fee for Saturday delivery is $15.00 and can be added to your order.