Why do you advertise this as made in America?
I am looking for a quality Chess Set and got to this set by following recommendations from Chess.com....and then found your Advertising Bait/Link where you claim this set is "Made in the USA"! Then, I see a comment saying .."A Truly timeless American Piece" and I think I finally got the right place to buy a nice Chess Set that is Made in America.
But I bother to read the write up also...where is says "Chess Pieces...Made in India". Obviously the verified buyer who is so happy they have an "American piece" doesn't really understand that ONLY the Chess board was perhaps at most...glued together in America (or perhaps only sanded and finished in USA) and everything else is made overseas.
Deceptive Advertising is never the right option, why?
Status:
Open Apr 17, 2021 - 02:33 PM
1answer
Answer
Apr 20, 2021 - 09:45 PM
Hi Gregory, there is no intent to mislead whatsoever. The reality is that the chess board is fully Made in U.S.A. from the woods that are sourced, the drying, cutting, gluing, sanding, and finishing. Everything about it fits that description of the chess board. The chess set description in question clearly says that the pieces are made in India. This expected with 99% of wooden pieces made in the world today. If any substantial part of our product is made in the U.S.A., then we will place it in the U.S. Made category even if one or more parts are sourced elsewhere. In this case, the chess board is substantial and exclusively such, so we feel it serves customers well who are looking for products of this category.
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Heirloom Burnt Finish Grandmaster Chess Set
The burnt finish brings a whole new level of intrigue and sophistication to the chessboard by combining a classic set with a striking decorative finish. Each Heirloom chess set combines a true US handcrafted solid walnut and maple hardwood chessboard with a unique set of chess pieces to suit a wide ...
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We’ve provided several answers to questions related to Heirloom Burnt Finish Grandmaster Chess Set , see some other helpful Q&A related to this product.
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Question: Is there an option to have the set personalized?
Answer: Ann, technically yes but you would have to purchase the items separately. For the personalized board you would purchase it here https://www.chesshouse.com/collection...
The first option in terms of board options in this link would fit the pieces best but you can do either.
Here is a link to the pieces in that set https://www.chesshouse.com/products/4...
Let me know if you need any assistance at all with this order, thanks! This chess board is designed for quality and enjoyable play.
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Question: Is it possible to get this chess board but with the burnt Zagreb chess pieces instead?
Answer: Jeffrey, I don't have a combo for them but you can buy them individually
https://www.chesshouse.com/products/1...
https://www.chesshouse.com/collection...
Let me know if you need anymore assistance!
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Question: Does this come with a box for the pieces?
Answer: Jeffrey, this doesn't come with a box automatically but I did add a section where you can purchase a great fitting box for this set! This chess pieces is designed for quality and enjoyable play.
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Question: What type of wood are the chess pieces made from?
Answer: Ron, from this piece/board combo https://www.chesshouse.com/products/h...
- The light pieces are made of Boxwood
- The dark pieces are made of Boxwood and are stained black
- The board is made of solid wood in Maple and Walnut This chess set is designed for quality and enjoyable play.
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Question: Can I just buy the pieces?
Answer: Paul, you can buy them here https://www.chesshouse.com/products/4...
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Question: Is a box provided for the storage of the pieces?
Answer: No, this product does not include a storage box
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Question: Does this set come in a 3.75"� king piece set?
Answer: Will, we only have that in a 4", sorry!
View More Product Details
Heirloom Burnt Finish Grandmaster Chess Set
The burnt finish brings a whole new level of intrigue and sophistication to the chessboard by combining a classic set with a striking decorative finish. Each Heirloom chess set combines a true US handcrafted solid walnut and maple hardwood chessboard with a unique set of chess pieces to suit a wide ...
See More
View all Heirloom Burnt Finish Grandmaster Chess Set Questions & Answers
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