Answer
Feb 09, 2023 - 05:22 PM
Wanderley,
We currently do not ship directly to Brazil due to complications with taxes and duties. The majority of our previous Brazilian customers were unwilling to pay the taxes and duties in customs because the taxes were often more than the cost of their original order. If the package returned for any reason (undeliverable, etc) Brazil would not refund the taxes and duties charges even though the packages were not imported AND the return shipping costs were outrageous.
This resulted in bad experiences for both us and for customers, so we have decided to stop shipping to Brazil.
However, you may still be able to order from Chess House and receive your package to Brazil by using a Freight Forwarder (Ex. https://packagehopper.myus.com/). With this method you will provide a shipping address for a shipping agent in the U.S. We will ship your package there and the agent will arrange with you the delivery to Brazil.
We currently do not ship directly to Brazil due to complications with taxes and duties. The majority of our previous Brazilian customers were unwilling to pay the taxes and duties in customs because the taxes were often more than the cost of their original order. If the package returned for any reason (undeliverable, etc) Brazil would not refund the taxes and duties charges even though the packages were not imported AND the return shipping costs were outrageous.
This resulted in bad experiences for both us and for customers, so we have decided to stop shipping to Brazil.
However, you may still be able to order from Chess House and receive your package to Brazil by using a Freight Forwarder (Ex. https://packagehopper.myus.com/). With this method you will provide a shipping address for a shipping agent in the U.S. We will ship your package there and the agent will arrange with you the delivery to Brazil.
