Here's a quick introduction to help you start enjoying play with your new chess computer! Our experts are available any time at contact@chesshouse.com to provide tips, advice, or support.
How do I set up the ChessGenius 2024 for the first time?
Insert 3 AA batteries (included) or connect an optional AC adapter. Place the board on a flat surface, set the pieces in starting position, and turn it on using the power button.
How do I enter moves correctly?
Press lightly on the square you’re moving from, then on the square you’re moving to. The pressure-sensitive board will confirm the move on the LCD screen.
What should I do if the board doesn’t recognize my move?
Make sure you press both the origin and destination squares firmly but gently. If the problem persists, check battery strength or reset the computer by turning it off/on.
How do I change the difficulty level?
Use the Menu/Level button to cycle through difficulty levels. You can select from beginner to expert settings. The display will confirm the current level.
Can I take back a move?
Yes. Press the Take Back button to undo one or more of your last moves. This is especially useful for practice or learning sessions.
How do I set up a custom position or continue a game in progress?
Enter Position Setup Mode via the menu. Use the board to place each piece where you want it, then exit the menu to resume play.
The screen is hard to see. How do I adjust the display?
The LCD has a backlight option. Use the Menu button to turn it on or off depending on your environment.
Does the computer save my game if I turn it off?
Yes. If you use the soft power button, the ChessGenius 2024 will go into standby and retain your game so you can continue later. However, if you remove the batteries or disconnect power, the saved game will be lost.
What if I lose a piece?
The set comes with two extra queens. If another piece is lost, you can order replacement pieces directly from Chess House under our Easy Replacement Pieces program. Just reach out with your name and order number, and we’ll quickly supply you with the piece you need.
What power options do I have?
The unit runs on 3 AA batteries. If you play often, consider purchasing the optional AC adapter (sold separately) to save on battery replacements.
How do I reset the computer if it freezes or acts strangely?
First, try switching it off, waiting a few seconds, and switching it back on. If the issue persists, you have two options:
Clear All Reset: Use a paperclip to press the small pin-hole reset button on the underside of the unit. This performs a full reset.
Battery Reset: Remove and reinsert the batteries (or disconnect/reconnect power) to restart the system.
How do I get started with setup and first use?
The Master II runs on three AA batteries, which are not included. Insert the batteries, place the board on a stable flat surface, and set up the chess pieces in their starting positions. Turn the unit on, select your preferred language, and choose a difficulty level. If you are new to the computer, it’s best to begin with the easier levels.
How do I change the menu language?
The Master II supports thirteen different languages. If the computer starts in a language you do not understand, navigate through the menu until you find the language option. Scroll until you reach English and confirm with the OK or Enter button. Once set, the device will remember your choice.
Why is the computer so slow at higher levels?
At advanced settings, the processor takes much longer to calculate moves, which can mean noticeable wait times. This is normal behavior. If you want faster play, reduce the difficulty level. Also check that your batteries are fresh, as low battery voltage can affect performance.
The Tutor or Hint feature does not seem to work correctly. What should I do?
Some users have reported that the tutor warns against certain moves but then behaves inconsistently. First confirm that you are in the correct mode for hints, not in a different help setting. If the tutor continues to misbehave, reset the game and test again with a simpler position. Persistent issues can be resolved by resetting the computer or contacting support.
Does the Master II save my game when I turn it off?
Yes. If you turn off the computer with the soft power button, the game will be saved so you can continue later. If the batteries are removed or power is lost, the saved game will be erased and you will need to re-enter the position.
How do I make moves and correct mistakes?
To enter a move, press lightly on the square you are moving from and then press the square you are moving to. If you make an error, you can use the Take Back or Move Cancel function to undo the last move. For multiple errors, you can use position setup mode to restore the pieces correctly.
What should I do if pieces do not stay in place or the board feels too sensitive?
The board is magnetic and designed to hold the pieces securely. If pieces shift too easily, make sure the board is on a stable, flat surface and that the pieces are properly seated on the squares. If a specific piece or magnet appears faulty, replacements can be ordered through Chess House’s Easy Replacement Pieces program.
What power options are available?
The Master II uses three AA batteries. For heavy or regular play, consider using the optional Millennium M811 AC adapter, which is sold separately.
How do I reset the computer if it freezes?
Start by turning the computer off, waiting a few seconds, and turning it back on. If the problem remains, remove and reinsert the batteries to reset the system completely. Check the manual for any additional reset functions that may be available on your unit.
How can I care for and maintain the computer?
Keep the board clean by wiping it with a soft, dry cloth. Do not use liquids or abrasive cleaners. Store the device in a cool, dry environment away from extreme heat or cold. If you will not be using the computer for a long time, remove the batteries to prevent leakage. Handle the pieces gently to extend their life and preserve the sensitivity of the sensors.
How do I set it up and start a game?
Install four AA batteries (not included). Place the board on a flat, stable surface and position the pieces correctly with their magnetic bases. Turn on the computer using the power switch, choose your language, and press the Play button to begin a new game. You can start as White, Black, in 2-player mode, or from a custom position.
How do I change or ensure the menu is in English (or my preferred language)?
The ChessGenius Pro supports fourteen languages. If the menu comes up in another language, open the language settings and scroll until you find English (or your preferred language). Once chosen, the computer will remember this setting.
How do I save and reload games, and what happens if I power off?
Up to twelve games can be stored in the device and reloaded later. There is a Save Game menu where you can specifically choose to save your favorites. If you power off using the soft button (normal shutdown), the current game should remain. However, if batteries are removed or the power supply is disconnected abruptly, the current game may be lost. Note that there is also a main switch on the back for completely disconnecting power when transporting or storing the unit.
What do I do if the computer takes too long to make moves, especially at higher levels?
At stronger playing levels, the computer calculates more deeply and can take noticeably longer to move. This is normal behavior. If you prefer faster play, select a lower difficulty level. Also make sure your batteries are fresh, since weak batteries can reduce performance.
How do I use the trainer / hints feature?
You can enable the chess trainer mode which warns about weak or “bad” moves, offers take-backs, and suggests better alternatives. There is also a Help button showing legal moves, either for all pieces or just for a selected one. You can also turn on the opening names display. These features are designed to make learning easier and more interactive.
What should I know about the board sensitivity or piece stability?
Pieces are magnetic, but some users noted that the magnet strength on taller pieces (king and queen) isn’t quite as strong as expected, especially if the board is tilted substantially. While it is not designed to invert, the magnets are expected to be strong enough to keep the position in place in unstable environments or during movement of the entire board.
What are the power options, and how can I preserve battery life?
The unit operates on four AA batteries. Rechargeable NiMH AA batteries can be used, and there is also an optional power adapter (M811) available for plugged-in play. The computer has a power-saving mode that reduces battery use after inactivity, and a main switch on the back for full power cutoff.
How do I reset the computer if it freezes or behaves strangely?
First try turning it off and waiting a few seconds before turning it back on. If that does not resolve the issue, remove and reinsert the batteries to reset the system. You can also use the main switch on the back to cut power completely. Check your manual for any additional reset instructions.
How do I clean and care for the chess computer?
Wipe the board and pieces with a soft, dry cloth. Do not use liquids or abrasive cleaners. Store the unit in a cool, dry place away from extreme heat or cold. If you will not use it for a long time, remove the batteries to prevent leakage. Handle pieces carefully to maintain the magnets and sensor responsiveness.
How do I set it up and start a game?
Insert four AA batteries (not included). If you are using rechargeable batteries, make sure they are fully charged. Place the unit on a flat, stable surface and set the wood pieces on their starting squares. Turn on the computer with the main power switch on the side for initial startup. After that, you can use the soft power button to put the unit into sleep mode or wake it again. On first use, select your preferred language from the menu. Then press PLAY to begin a new game. You can choose to start as White, Black, in 2-player mode, or from a custom position.
How do I change or ensure the menu is in English (or my preferred language)?
Open the language setting in the menu. Fourteen languages are supported. Scroll until “English” (or your preferred language) appears, select it, and confirm. Once chosen, the computer will remember your setting.
How do I save and reload games, and what happens if I power off?
The unit can store up to twelve games that you can reload later. Use the Save Game menu to save your favorites. If you power off using the soft button in normal shutdown, the current game should remain available. However, if the batteries are removed or the power supply is disconnected abruptly, the current game may be lost. There is also a main switch on the side that completely disconnects power, useful for transport.
What do I do if it takes too long to make moves, especially at higher levels?
At stronger levels, the computer calculates more deeply and may take longer to move. This is expected. If you prefer faster play, select a lower level. Check that your batteries are fresh, since weak batteries can reduce performance.
How do I use the trainer / hints feature?
You can enable the trainer mode which warns about weak or “bad” moves, offers take-backs, and suggests better alternatives. A Help button shows legal moves, either for all pieces or just a selected one. You can also turn on the opening names display. These features are designed to make learning and practice more effective.
What should I know about the board sensitivity or piece stability?
Pieces are magnetic, but some users noted that the magnet strength on taller pieces (king and queen) isn’t quite as strong as expected, especially if the board is tilted substantially. While it is not designed to be inverted, the magnets are strong enough to keep the position in place in unstable environments or during movement of the entire board.
What are the power options, and how can I preserve battery life?
The device runs on four AA batteries. Rechargeable AA / NiMH batteries can be used. An optional power adapter (M811) is also available. The computer recognizes periods of inactivity and switches into power-saving mode. Use the main switch on the side to fully disconnect power when transporting or storing the unit.
How do I reset the unit if it freezes or behaves strangely?
Try turning it off, waiting a few seconds, and turning it back on. If that does not work, remove and reinsert the batteries to perform a full reset. You can also use the main switch to cut power completely. Refer to your manual for any additional “factory reset” options.
How do I clean and care for the wood pieces and device?
Wipe the board and pieces with a soft, dry cloth. Do not use liquids, sprays, or abrasive cleaners. Store the wood pieces in the included cotton bag to protect them. Keep the computer in a cool, dry place away from extreme temperatures or moisture. If storing long-term, remove the batteries to prevent leakage. Handle the wood pieces gently to avoid damaging the finish or felt bases.
Is there a warranty?
Yes. Millennium provides a manufacturer’s warranty. For service, repairs, or replacement parts, contact Chess House support and we’ll guide you through the process.
How do I set up my King Performance for the first time?
Place the King Performance on a stable, flat surface and set up the wooden chess pieces in their starting positions. Plug the 9V DC power adapter into a wall outlet, then connect the power plug to the port on the far side of the board. The computer will turn on automatically once connected. After that, you can use the Power button on the display panel to turn the unit off or back on (soft power).
Can I use batteries instead of the power adapter?
Not internally. For portable use, Millennium offers the external ChessVolt battery pack. Without it, the unit must remain plugged in.
How do I adjust the playing strength?
Use the menu to switch between Comfort (easier play) and Expert (stronger levels). Firmware updates also include adaptive “Play & Win” levels that adjust to your ability.
Can I play Chess960 on this board?
Yes. Select the Chess960 option from the game menu to enjoy Fischer Random games with official starting positions.
Does it show me hints or training suggestions?
Yes. You can enable “Trainer” features to get warnings about weak moves, or press the Hint button to see a recommended move.
How do I save my games?
The King Performance can store up to 9 games internally. You can also connect via USB to a PC to export your games in PGN format for long-term storage or analysis.
How do I update the firmware?
Connect the unit to your computer with a USB cable. Download the latest firmware from Millennium’s support page, then follow the update instructions provided. Updates add new features and bug fixes.
Can I play online with this computer?
Yes, but only with the optional ChessLink module. ChessLink connects your board to apps like Chess.com, Lichess, and Tornelo, letting you play online with physical pieces.
Do I need a computer to use it?
No. The King Performance is fully stand-alone. A computer is only needed for firmware updates or exporting games.
The LEDs are too bright/dim. Can I adjust them?
Yes. In the settings menu, you can reduce or increase LED brightness to your preference.
Are the pieces magnetic?
No. The King Performance uses pressure-sensitive squares rather than magnets. To make a move, lift the piece completely, place it on the destination square, and press it down lightly so the sensor registers the input.
The computer froze or is unresponsive. What now?
Unplug the adapter for a few seconds, then reconnect. This resets the system. If problems persist, check for a firmware update.
The unit doesn’t power on.
Confirm the power adapter is firmly connected and plugged into a working outlet. If using a ChessVolt battery, make sure it is charged. If the issue remains, contact Chess House support.
I lost a piece. Can I get replacements?
Yes. Replacement pieces are available from Chess House. Contact support to request the correct set.
Is there a warranty?
Yes, Millennium provides a manufacturer’s warranty. For service, repairs, or replacement parts, contact Chess House support, and we’ll guide you through the process.
How do I set up the King Competition for the first time?
Place the board on a flat, stable surface and arrange the pieces in their starting positions. Plug the 9V DC adapter into a wall outlet, then connect it to the power port on the back of the board. The unit powers on automatically. You can then use the Power button on the control panel to turn it off or back on.
Can I use batteries instead of the adapter?
The board does not have an internal battery. For portable play, you can use the optional ChessVolt battery pack (sold separately).
How do I change the playing strength?
Use the menu to choose between Comfort mode (simplified options) or Expert mode (full access to engine settings). The board also has adaptive levels that adjust as you play.
Does it support Chess960?
Yes. You can enable Chess960 (Fischer Random) from the game settings menu.
Are there training or hint features?
Yes. You can request hints, take back moves, and enable warnings about weak moves. The LEDs on the board will guide you by lighting the relevant squares.
Can I save my games?
Yes. Games can be saved internally and later exported via USB to your computer in PGN format for review.
How do I update the software?
Connect the board to your computer with a USB cable. Download the latest firmware from Millennium’s support page and follow the provided steps. Updates often add features, fixes, and improvements.
How are moves detected?
The King Competition uses pressure-sensitive squares, not magnets. Lift the piece completely, place it on the new square, and press lightly so the move registers.
Can I adjust the LEDs or display brightness?
Yes. Both the LEDs and display backlight can be dimmed or turned off through the settings menu.
Can I play online with this board?
Yes, but only if you add the ChessLink module (sold separately). ChessLink lets you connect to apps such as Chess.com, Lichess, and Tornelo.
Do I need a computer to use the board?
No. The King Competition is fully stand-alone. A computer is only required for firmware updates or exporting games.
The board is frozen or not responding. What should I do?
Disconnect the power for a few seconds, then reconnect. If it continues, check for a firmware update.
The unit won’t power on.
Ensure the adapter is securely plugged in to both the wall outlet and the board.
If using ChessVolt, verify it’s charged and properly connected.
I lost or damaged a piece. Can I replace it?
Yes. Replacement pieces are available. Contact Chess House support for help.
What warranty is included?
Millennium provides a manufacturer’s warranty. If your board has defects or issues, contact Chess House support with your purchase details for assistance with service or replacement parts.
How do I set up the eONE for the first time?
Unpack and fully charge the device with the included USB-C cable. The front 3 buttons’ LEDs will become steadily lit once fully charged (up to ~4 hours).
Press the ON/OFF button to turn it on. Ensure Bluetooth is enabled.
Download the ChessLink app on your phone or tablet (App Store or Play Store). Use that app to pair with the eONE. Location permissions may need to be granted for Bluetooth to work properly.
How do I charge it, and how long does it last?
Charge with a USB-C cable and a 5V power supply (≥ 600mA).
Charging from low to full takes about 4 hours.
Battery standby time is up to ~2 months. Battery life during play depends on LED brightness and usage but lasts several hours per session.
What do the LEDs mean during charging and power states?
While charging, the LEDs on the 3 front function buttons light progressively; when fully lit, charging is complete.
On power-up, LEDs flash to indicate charge level.
How do I perform common functions (invert board, promotions, etc.)?
| Function | How To |
|---|---|
| Invert board orientation | Press the “Invert Board” front-button; use when playing Black or if you want the sides reversed. |
| LED brightness adjustment | Use the “LED Brightness” front-button to cycle through brightness levels or turn them off. |
| Bluetooth on/off | Toggle Bluetooth with the front button. Disable Bluetooth when using USB to avoid conflicts. |
| Pawn promotion | • To promote to a Queen: move the pawn to the final rank normally. • To underpromote (Knight, Bishop, Rook): lift the pawn on the 7th (or 2nd) rank, press the front function button for the piece type, then place the new piece on the target square. |
What do flashing LEDs mean?
Flashing LEDs usually mean the board thinks a move is mis-registered. Retract and re-place the pieces carefully. For captures, ensure both pieces are lifted and placed correctly.
If errors persist, recalibration may be needed (see below).
How do I connect the eONE to my device or apps?
Turn Bluetooth on in the board (front button), open the ChessLink app on your device, find the eONE in the pairing list, and allow location permissions if asked. IMPORTANT TIP: Do not attempt to pair the device directly through your phone or tablet’s Bluetooth settings. Always let the ChessLink app handle the connection.
How do I connect via USB?
Turn off Bluetooth on the board, then connect to your computer with the USB-C cable. Install the required Millennium driver for the board to be recognized.
What if Bluetooth or USB isn’t working?
For USB, confirm the correct Millennium driver is installed.
For Bluetooth, ensure the board is charged and that the ChessLink app is updated.
Do not enable Bluetooth and USB at the same time — it can interfere with detection.
When should I recalibrate the board, and how?
Recalibrate about every 2 months, after major temperature/humidity changes, or if moves don’t register correctly.
To recalibrate: remove all pieces, turn on the board, then press and hold the ON/OFF button for ~10 seconds until all LEDs light up. Release, wait for the blinking pattern, and then the board will reset to the starting position LEDs.
How do I care for the board?
Keep in dry, indoor conditions, away from direct sunlight and moisture.
Wipe gently with a dry cloth to keep sensors clear.
Recharge every couple of months even if not used, to maintain battery health.
The board is unresponsive or moves aren’t detected.
Recalibrate the board.
If using USB, ensure Bluetooth is switched off.
Check the battery level and charge if low.
The unit doesn’t power on.
Verify the USB power source provides at least 5V / 600mA.
Try a different USB-C cable.
If still unresponsive, contact Chess House support.
I lost or damaged a piece. Can I replace it?
Yes. Contact Chess House for replacement pieces specific to the eONE (M841).
What warranty is included?
The eONE comes with a manufacturer’s warranty. If you encounter defects or issues, contact Chess House with proof of purchase for support, service, or replacement parts.
Where can I get firmware, drivers, or manuals?
Visit Millennium’s or ComputerChess’s downloads section and look up model “M841 eONE” for firmware updates, manuals, and USB drivers.
Warehouse
418 W Industrial Rd
Canton, SD 57013, USA
Phone
1-800-348-4749
