You would think that with something as basic as a chess scorebook there would not be too many issues. Well - some of the scorebooks out there (quite a few) are in too small of a font design for most people to write in easily and/or legibly - and the other issue - if you can believe it is even possible to mess up such a basic idea - is the printing is in some light tone that makes it almost impossible to see. There are of course other issues such as quality of paper, binding, printing - and of course - the price you pay for what you are getting - and I AM THRILLED WITH THIS SCOREBOOK BECAUSE IT SUFFERS FROM NONE OF THE ABOVE MENTIONED DEFECTS. What more can I say? The customer service at Chess House is over the top and amazing as they are not only willing to do what is more than reasonable and necessary to make their customers happy - it is not just a polite robotic behavior - but genuine and sincere. Whenever possible I intend to make most of my future purchases from Chess House with the exception only of unusual items that most people just don't have in stock. The people at Chess House are at a whole different level when it comes to honesty, concern over customer satisfaction, and what is becoming increasingly rare in our modern age - THEY ARE FRIENDLY AND COMPETENT. Check out the other reviews - as one guy mentions it is "the perfect scorebook". Well - I totally agree. Somebody really did something right . Thanks again - CHESS HOUSE!