This was the best size, weight, and color match I could find and I had it in two days. Replaced a damaged white pawn from a 2001 set. Not perfect but pretty close. I like how chesshouse will let you buy an individual piece.

Exceptional customer care! One of the pawns came broken, I sent an email with a picture and they replaced it immediately without any problems. Btw, the 19" English set exceeded my expectations. It is a really nice chess set and my son and I are having a lot of fun with it. Thanks!

A couple of pieces were damaged so I called customer service. I was worried I’d have to mail the whole chess board back but Paul made the Transaction so easy. A picture of the damaged pieces and a request for replacements is all it took! Simple! Thanks for such great service Chess House! I’m a satisfied customer!