The board is without doubt a 5-star product. Workmanship is superb, no defects, magnet alignment works perfectly. It shipped to Puerto Rico and the packaging did its job. …… 5 star review
The pictures on the web site do show a darker Wenge than what I received. I concluded that I had received the Walnut board, not the Wenge (perhaps influenced by the 7/21 review below). I contacted Chesshouse to arrange either a change or a credit for the difference …. 5 star drops to 2
After exchanging pictures it turns out my board is the Wenge edition. Nonetheless, Chesshouse was glad to arrange a return and emphasized their 90 day, 100% satisfaction guarantee. I have to say, one call was all it took (no transferring from one department to another, no holds, no ifs or buts) to give me all the options. …. Rating jumps back to 4.5
Realizing we’re dealing with the natural variations in wood, and given that the board is extraordinary, I’m keeping it. Here are some pictures, though, so you appreciate the tonality and help you decide on whether you go the Wenge or the Walnut route.
Look at those pictures… I got to give it a 5!