After many months of use, one pawn piece failed and could not be recognize by the board. So I contacted the good people at ChessHouse, who after a brief conversation, provide me with a SINGLE REPLACEMENT PIECES for the Millennium Chess Computer - Chess Genius Exclusive.
After the piece arrived, the game is now 100% back to working properly.
Thank you,
Mike B.

I had a problem with a few Millinium electronic chip chess pieces. Chess House was right there to send me replacement pieces in a very timely manner. I would recommend Chess House to anyone who is looking for quality after purchase service. This is a Five Star company in my opinion.

First class service as always

I lost some of my Millennium chess pieces but I was lucky to find all of them at ChessHouse. Many Thanks!

I, like many others it seems, has had problem with chess pieces for the Millennium set breaking down. You service replacing them was excellent and the problem has been solved for now. However, I am concerned that long term this is just going to keep on happening, and having forked over $750 for this set, that is concerning to me. Obviously the quality control has been deficient. Millennium should make it right by correction the problem with all the pieces and send new pieces to anyone that has been having a problem. Hope that happens.